Payment Policy
Effective Date: 1 April 2025

This Payment Policy governs how transactions are processed, how payments are made to sellers, and how financial responsibilities are handled on TryCart, operated by PEAKRISE ENTERPRISES PRIVATE LIMITED. All sellers and buyers using the platform agree to the terms outlined herein.

1. General Overview

  • TryCart acts as a facilitator between buyers and sellers.
  • All payments made by buyers for fashion products are collected by TryCart.
  • Sellers receive payments after successful order delivery, as per the payout schedule.

2. Accepted Payment Methods (For Buyers)

Buyers on TryCart can pay using:

  • Credit/Debit Cards (Visa, MasterCard, Rupay, etc.)
  • UPI (PhonePe, Google Pay, Paytm, etc.)
  • Net Banking (All major Indian banks)
  • Wallets and Buy Now Pay Later (if supported)
  • Cash on Delivery (COD), where enabled

3. Seller Payout Schedule

  • Seller payouts are initiated 7 working days after successful delivery of an order.
  • Payments are made to the bank account registered in the Seller Dashboard.
  • The payout amount is the total order value minus:
    • TryCart’s commission fee
    • Shipping/Logistics charges (if applicable)
    • Return/refund adjustments (if applicable)
    • Applicable taxes

4. Banking & Tax Information

To receive payments, sellers must provide:

  • A valid Indian bank account (in the business’s or proprietor’s name)
  • PAN and GSTIN (if applicable)
  • Updated and accurate bank details (changes must be reported immediately)

5. Deductions & Adjustments

TryCart reserves the right to deduct the following from seller payouts:

  • Refunds issued to buyers
  • Penalties or charges for policy violations (late dispatch, misrepresentation, etc.)
  • Return logistics costs (in case of seller-fault returns)
  • TDS and other tax deductions as per Indian laws

6. Cash on Delivery (COD) Orders

  • For COD orders, TryCart collects cash via delivery partners and settles it as part of regular payouts.
  • If COD remittance is delayed due to third-party courier hold, payment may be temporarily postponed until confirmed.

7. Payment Failures

In case of failed transfers:

  • The system will attempt a re-transfer within 3 business days.
  • Sellers are responsible for ensuring correct and active bank account details.

8. Dispute Resolution

For any disputes regarding payouts or deductions:

  • Sellers may raise a query through the Seller Support Portal or email info@trycart.in.
  • Resolutions are typically provided within 5–7 working days.

9. Policy Changes

TryCart may revise this Payment Policy periodically. All changes will be communicated through email and updated on the platform.

10. Contact Information

For payout or payment-related queries, reach out to:

PEAKRISE ENTERPRISES PRIVATE LIMITED
Shop No-8, Pacific Mall, Near Jat Bhawan, Opp Hotel Sangrill, Rohtak, Haryana 124001
Email: peakriseenter@gmail.com | info@trycart.in
Phone: 9991189835